Five Simple Steps

To Let go and reach out for help can feel very overwhelming. Know that we are here to listen to and address all of your concerns. When calling Sensum, you’ll be speaking to a caring, knowledgeable consultant ready to answer any questions you may have and help guide you through our easy, five-step admission process.

Initial Contact

Our experienced and dedicated admissions coordinators are available at all times to answer your call, email or online chat. We’ll guide you through any questions or concerns and provide you with essential information about our addiction recovery services.

Phone Assessment

An addiction expert will phone you after the initial contact at a time agreed upon to discuss your past and current substance abuse and health condition in more detail. Upon completion, we begin developing a tailor-made recovery program to guarantee the best possible treatment experience.

Treatment Deposit

In order, to secure your treatment, a 25% deposit will have to be made. Please visit our FAQ for more information about payment and our refund policy.


Once we’ve received your deposit, we’ll assist you in making your travel and visa arrangements.


Upon your arrival, a member of staff will be awaiting you at either Chiang Mai or Kota Kinabalu International Airport. Your journey towards recovery and a life free from addiction can now begin.

Please visit our FAQ page for more information about our treatment programs, travel, and payment